Most 5 Star Rated Tech Shop In Rockford Area
Hours: MTTF 11a – 6p / S S Appt
Built for Rockford-area owners who are too busy doing the work to chase every customer. Answer missed calls, follow up, book jobs and get reviews from one app.
Example text from a demo shop.
I'm Scott Lantow, and Scalar Toolbox is the all-in-one sales and follow-up software I use to run Revival Tech and set up for Rockford business owners.
Keep the app made for your trade. I run my shop on a repair ticket system and hooked it into Scalar Toolbox for the calls, texts and follow-ups.
A few years ago I was paying for a pile of apps that didn't talk to each other, and I was missing calls while I was at the bench fixing computers. Every missed call was a job that went to somebody else. So I put it all in one app, and that's what I'm handing you.
4.8 stars on Google, with 73 new reviews this year since I turned on Scalar Toolbox's review texts. I run my own shop on it every day.
Most owners I talk to pay for five or six apps that don't talk to each other. A phone app. A texting app. A CRM they never open. A scheduler for Facebook. Something for reviews. Something for the newsletter. Scalar Toolbox is one app. One login. One bill. One place on your phone. It's the all-in-one CRM for small business that I actually run my own shop on.
If leads slip through, follow-ups don't go out and nobody trusts the spreadsheet, yes. You need four things: who the lead is, where they are, what's next and when it's due.
The trouble is that most CRMs feel like killing a fly with a bazooka. Owners say they spent hours watching tutorials to do basic things, then waited days on support tickets. The software got so complicated they started avoiding the sales work it was supposed to help.
When you're under a truck or in the middle of a job, you can't grab every call. Voice AI in Scalar Toolbox could answer for you, take down what the customer needs and text them back, so nobody's left wondering if you got the message.
You're under a sink or on a ladder, and the phone rings. By the time you call back, they've hired whoever answered.
When I can't pick up, Scalar Toolbox texts the caller back right away so they know I saw it. I reply from the app when I'm free, or call back with one tap. Now a missed call doesn't turn into a lost job.
A customer texted, emailed and called, and you lost track of all three.
In Scalar Toolbox, every call, text and email from a customer lands in one thread. I open one inbox and see the whole conversation, no matter how they reached me.
You forgot to follow up, and they hired someone else.
The sales pipeline tracks my cold leads, warm leads, booked appointments and the whole sales workflow. It nurtures people who aren't ready yet and reminds me who's waiting on me, so I never miss a lead or a follow-up.
If you run a service business like my Revival Tech, you should be using a pipeline like this.
I built my welcome emails with Ask AI right inside Scalar Toolbox. You tell it what you want in plain words, and it sets up the follow-ups for you. Then they go out on time even when you forget, which, let's be honest, is most weeks.
Which jobs are waiting on parts again?
I run my Revival Tech repair jobs through their own pipeline. Every job moves from New Ticket to In Progress to Waiting for Parts to Completed. One look tells me where everything stands.
Happy customers never leave reviews unless you ask.
When I mark a job Completed, Scalar Toolbox waits until the evening, after dinner. Then it sends a text with a picture of me, thanking the customer and asking them to help the next person by leaving a review.
73 new reviews this year since I turned on Scalar Toolbox's review texts.
My own shop has 4.8 stars on Google. See my Google listing →
Once the work's done, Scalar Toolbox could send the thank-you, ask for the review and remind them when it's time to come back. Your customers hear from you without you sitting there typing it all out.
Everything on this page is one piece of software. It's simple to use, and the mobile app goes wherever you go, so you can run your sales and follow-up from the truck.
Want more? These come with Core Essentials. Everything above is in The Bare Necessities. Upgrade when you're ready for AI to write your newsletter and social posts.
Core Essentials, $297
Scalar Toolbox has AI built right in. It's called Ask AI, and you just tell it what you want. I built my newsletter with Ask AI, and I built my whole welcome email drip with it too. You describe it in plain words, and it builds the emails, the steps and the automation inside the app.
Core Essentials, $297
Posting every day is a second job, and you already have one.
Here's how I do it now. Ask AI writes 5 posts a day for the coming week. Scalar Toolbox posts them to Facebook and Instagram on schedule while I'm out working. I don't touch my phone to make it happen.
You get a social media scheduler and an AI writer in the same app, so your page stays active even on your busiest week.
Catch one job you would have missed, and the month pays for itself.
Every call you miss this week is a job someone else books.
25+ years building websites. 4.8 stars and 73 reviews this year.
$147 a month gets you everything you need to answer leads, book jobs, get paid and get reviewed, with Ask AI built in.
Or $1,470 a year, two months free.
You'll check out as The Bare Necessities, the name of Scalar Toolbox's $147 plan.
If you send estimates, sign contracts, run a community, plan social posts or email a list, $297 unlocks every tool in Scalar Toolbox.
Or $2,970 a year, two months free.
You'll check out as Core Essentials.
Need me to set something up or just do it? Grab a prepaid 10-hour block. Details are in the FAQ below.
Questions first? Call or text me at 815-706-2909.
Want bots that help run the whole business, not just the Scalar Toolbox side? Meet AI staff →
Voice AI comes with every Scalar Toolbox plan. It could answer your calls, text customers back and handle the chat on your website, all trained on your own business info. It's like having someone at the front desk who never calls in sick. Calls and texts are billed by usage, and texting needs a one-time carrier registration.
$147 a month covers everything a small business needs day to day. $297 a month unlocks every tool, like contracts, memberships and email campaigns. If you want me to do the work, grab a prepaid 10-hour block. Details are in the FAQ below.
Support is $200 an hour. If you know you'll want me more than once or twice, grab a prepaid 10-hour block for $1,600 and save $400. They're prepaid hours, used as needed, and they never expire. Heads up, though: most real business IT or web jobs run 2 to 6 hours, so 10 hours goes faster than you'd think.
The best CRM for a small business is one that works alongside the software made for your trade, not one that replaces it. I run my repair shop on a ticket system made for my trade, and I hooked it into Scalar Toolbox for what it doesn't do: calls, texts, follow-ups, reviews and getting paid. You keep the app you know. If yours can't connect, I'll tell you up front.
A spreadsheet only knows what you type into it. Scalar Toolbox logs your calls, texts and emails on its own and reminds you who's waiting, so leads don't slip through.
Yes. Calls, texts, your pipeline, jobs and reviews all work from your phone.
No. You can do it yourself, have me set you up, or have me build one job for you.
Need a hand later? Grab a prepaid 10-hour block. Details are in the FAQ below.
A website or funnel build sets up the app for you. AI staff is a separate thing: bots that help run the whole business, not just the Scalar Toolbox side. See AI staff
Voice AI is included in every plan. Calls and texts are billed by usage on top of your plan, and texting needs a one-time carrier registration. I'll walk you through it at setup.
Scalar Toolbox texts every customer your Google review link at the moment you choose, so you never forget to ask. You pick that moment: a job marked done, a sale going through, or a new member hitting their first month. When it happens, Scalar Toolbox texts your customer a thank-you with your Google review link. Asking every time is what gets reviews, and now you don't have to remember to.
Yes, if you run a small business in the Rockford area that lives on calls, texts and follow-up. That covers HVAC, plumbing, electrical, repair shops, cleaners, salons, online stores, and clubs or gyms that sell memberships. I run my own repair shop in Loves Park on Scalar Toolbox, and my clients already use it too.
It's for you if:
It's not for you yet if you want a human answering every call, or you won't open the app.
Not sure? Text me at 815-706-2909 and I'll tell you straight.
Calls, texts, leads, jobs, reviews and posts, in one app on your phone, with a local guy in Rockford when you need help.
New here? Start with AI for small business →
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