What's your main Email for updates & receipts? * Is this inquiry about your main smartphone? * Enter a friend of family members number that will be able to alert you. If not possible, go ahead and put your number. * How did you find out about us? * Google Search Facebook Friend / Family Game Stop Disc Replay Cellphone Store Friend or spoke to Joe Friend or spoke to Scott Google Ad Facebook Ad Other Alright, what are we helping you out with today? * Cyber Attack or Tricked By Scammer Computer Slow Maintenance TuneUp / Repair Phone or Tablet Repair / Maintenance TuneUp Game System Repair / Maintenance TuneUp Antivirus Protection for Computer Backup Data Help Tech Support Consultation In-Home Brand Strategy Consultation - Logo, Business Card, Flyer, Brochure, etc Media Production - Photo / Video, Drone Something else, not quite fitting in one of these other options Which kind of device is this? * Phone Tablet Computer Game System Something else, but nothing too weird... What's the make / brand of your device? * HP Dell Toshiba Lenovo Microsoft Apple Google Samsung LG One Plus Asus Acer Nintendo Playstation Xbox Something else that isn't too weird... Which kind of phone or tablet is this? * Google iPhone iPad Samsung Phone Samsung Tab Moto LG OnePlus Other Which kind of game system is this? * PS4 PS5 Xbox One S / X Xbox Series S / X Switch (Standard, Lite, OLED) Steam Deck Somethings else or legacy models of the above Ok, can you give us a short, but not too short, description of what the device is doing or not doing? *
examples keeps going to safe mode | screen broken | not charging | not powering on | HDMI broken not showing image on screen | running slow sounds like a drone about to take off | needs a new battery
What is your device doing or not doing? If you're here without a specific issue yet and looking to be proactive, tell us what you'd like help with! *
Broken screen | new battery | not charging | hinge broken | making weird noise. Also, we can clean up virus / malware messes, fix operating system flat-tires, and get a protection suite setup to prevent further issues.
Ok, do you already have a virus / malware protection app setup? * What seems to be the issue you need help with? * How can we assist with setting you up with some backup solutions, or data recovery? * Please explain what type of issue and device we are dealing with, and what it is doing or not doing that you would like assistance with! * Are we working on your design from scratch, or freshening up something you already have? Please mention any other details of what you'd like assistance with! * What kind of media project are you looking to work on? * Let's pick a preferred date for drop off or meetup! *
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